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 Ortlieb Panniers and Packs 101 . . . Ortlieb Packs Comparisons . . . and FAQ

If you understand how Ortlieb has named their different pannier models, you will find it easier to tell them apart.  Here are some basic facts about the Ortlieb panniers that will help you make your choices.  Below the Panniers and Handlebar Bag info you will also find a Frequently Asked Questions section.  Once you have read this page, please go back to the Ortlieb Packs Home Page and click on the individual photos and links for more thorough descriptions of each model.

You are welcome to contact me if you have questions this page doesn't answer.  It can be a real time saver and help cut down on my email and phone time if you can read this page before you contact me.  This page should help answer many of your questions, or help you know better what you need to ask in an email or phone call.  Thanks! Wayne

PANNIERS . . .

HANDLEBAR BAGS . . .

FAQ . . . Even after reading what I have written above, there are still questions that customers ask about Ortlieb packs.  Here are answers to some of my most Frequently Asked Questions . . .

 Questions?   Ready to purchase?   CONTACT WAYNE at TheTouringStore.com by Phone . . .  Call TOLL FREE 1-800-747-0588 and ask for Wayne.  You are encouraged to call any day, including weekends, between 9:00 AM and 6:30 PM, Mountain Time in Colorado.  If I miss your call, leave your phone number and I WILL get back to you as soon as possible.  If you get voice mail, I may be on the line, so keep trying, or leave a message.    Contact Wayne by E-mail:  I usually respond quickly to e-mail sent to wayne@TheTouringStore.com.    If you attempt to contact me on a weekend,  please don't EXPECT a really quick response, as I often take time off on those days.  I usually take Sundays off, but you are welcome to try.  If I am working, I may answer -- if not, leave a message, and I'll call back ASAP.  I look forward to hearing from you!   CLICK HERE for More Detailed CONTACT INFORMATION.

 About TIME ZONES . . . MANY people call an hour early, and sound surprised when I don't answer, so I have I decided to include this info!  Eastern Time is two hours ahead of Mountain Time.  Central Time is one hour ahead of Mountain Time.  Pacific Time is one hour behind Mountain Time.  Examples . . . 11:00 AM in NY = 9 AM, Mountain Time in Colorado.  10:00 AM in Chicago, IL = 9:00 AM in Colorado.  In California, 8:00 AM = 9:00 AM in Colorado.

I  ACCEPT  at my toll-free number, PayPal, Money Orders, Cashier's Checks, or Cleared Personal Checks.

 CONTACT INFORMATION       FREQUENTLY ASKED QUESTIONS 

 HOW TO PURCHASE      NO NONSENSE RETURN POLICY!

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