Find Bicycle Touring Panniers, Racks, and Gear at TheTouringStore.com

 SHIPPING DETAILS

ITEMS WITH FREE SHIPPING . . .  Items with Free Shipping  will be sent by UPS Ground or USPS Priority Mail to the Lower 48 States.  Depending on the size and weight of the package, we get a better shipping deal on one or the other service. Customers in Alaska and Hawaii - I will give you up to $10.00 credit toward USPS Priority Mail shipping, so you won't be left out of this deal.  You will only pay the extra shipping costs!

UPS vs. UPS SHIPPING . . . Occasionally we will have a customer say "I can't reliably get USPS at my address, or vice versa.  Let us know if you have a preference.  On "Free Shipping" packages that weigh less than three pounds, we will be happy to ship by UPS if you can't receive USPS packages.  Most large packages will require UPS shipping, as large USPS packages can sometimes be extremely expensive.  If you require USPS Shipping on large packages over 3 lbs, let us know, and we can figure out what your cost would be to upgrade to USPS shipping.

SHIPPING PRICES . . .  If you are from Alaska or Hawaii, send me your address and I will figure actual shipping, and get you the best price possible.  If necessary I can ship USPS to PO Boxes and APO addresses -- if you will pay the additional shipping cost.   I am happy to use expedited shipping methods if you are in a hurry - if you will pay the difference.  Packages ship from Fort Collins, Colorado 80521.

EXPEDITED SHIPPING . . .  We can use expedited shipping services such as UPS 3 Day Select, UPS 2ND DAY AIR, UPS NEXT DAY AIR, or USPS EXPRESS Mail if you will pay the extra shipping costs.

INTERNATIONAL SHIPPING . . .  For information on international shipping CLICK HERE.

 Questions? Ready to purchase? Contact Wayne by phone or email.

 Call Toll-Free 1-800-747-0588 and ask for Wayne.   I  ACCEPT  and DISCOVER at my toll-free number, PayPal, Money Orders, Cashier's Checks, or Cleared Personal Checks.  Call my toll-free number any weekday between 9:00 AM and 6:00 PM, Mountain Time in Colorado.  If you get voicemail, I may be on the line with another customer, so please leave a message with your phone number, time zone and best times to call, and I will get back to you as soon as possible -- or wait 10 minutes and try again.  I often answer calls and emails from 10-2 on Saturdays, but not always.  You are welcome to try.  You may call and leave voicemails, day or night, any day of the week.  I return most calls in person, but my assistant Cormac may return calls as well, especially on busy days when there is not enough of Wayne to go around, or if I am on vacation.  If Cormac can't help you, he will let me know to call you back in person.

 Or email Wayne Boroughs at wayne@TheTouringStore.com.    I usually respond quickly to email sent during normal business hours.  If you attempt to contact me late in the day or on a weekend,  please don't EXPECT a really quick response.  You may send email 24-7.  I will respond as quickly as I can.  Monday replies may be slower than average because I usually start the day with a full inbox!

 ABOUT TIME ZONES . . .  MANY people call an hour early, and sound surprised when I don't answer, so I have I decided to include this info!  Eastern Time is two hours ahead of Mountain Time.  Central Time is one hour ahead of Mountain Time.  Pacific Time is one hour behind Mountain Time.  Examples . . . 11:00 AM in NY = 9 AM, Mountain Time in Colorado.  10:00 AM in Chicago, IL = 9:00 AM in Colorado.  In California, 8:00 AM = 9:00 AM in Colorado.

 HOW TO PURCHASE      NO NONSENSE RETURN POLICY!

 FREQUENTLY ASKED QUESTIONS 

 CLICK HERE for WAY MORE Detailed CONTACT INFORMATION.       About Wayne and TheTouringStore.com

 INTERNATIONAL PURCHASES - Sales have been particularly good recently to Canada, Australia & New Zealand!

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