TheTouringStore.com No Nonsense Return Policy Simply stated, you may return your item for a full refund for any reason, as long as it is returned to me in the condition in which I sent it to you. It is especially nice if you can inspect your items before removing tags or destroying original packaging. It is easier for me to resell items that have the original packaging and tags still in place. If you have a problem with an item, please let me know. Perhaps we can work out another solution, but I will always be happy to take an item back. PLEASE CONTACT ME BEFORE SENDING A RETURN, so I will know you are returning it, and when to expect it. And be sure there is a note in the package letting me know when you made the purchase, the reason for the return, etc. I need to know if it can be placed back on the shelf, or if the product is defective -- and whether I am to send you a replacement, or process a refund.
WARRANTY -- RETURN or REPAIR . . . If you have a warranty problem, I will always go to bat for you. With many companies, the quickest way to obtain warranty service may be to deal with the manufacturer directly. If you will contact me, I can get you together with the manufacturer, or take care of you myself. I'll always be happy to help you. Thank you! Wayne
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